Customer Service


Getting in Touch

Should you need to talk to us our phone lines are open six days a week. Please call us on 056 775 2866, alternatively you may get in touch with us via our contact form

Shipping & Delivery

All shipments are sent with our couriers Fastway Couriers, Once your item is collected we will email a tracking number to you. Delivery costs are based on quantity/weight/product, you can use our online estimator in the shopping cart to see what the cost of delivery is before you pay and confirm your order.

Privacy & Security

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Please see our full privacy statement here

Returns & Replacements

We will do everything to assist you should you need to return or seek replacement stock. A full explanation of our returns and replacements procedures can be found here


Ordering on should be an east and pleasant experience. Once your order is received we begin the packaging stage. Once completed your order is then shipped. If you have any difficulty or have any questions relating to our online store please contact us.

Payment, Pricing & Promotions

Currently we accept payments via PayPal's secure payment gateway. We reserve the right to change prices, offer promotional discounts and products. Our prices are inclusive of VAT which is charged at 23%.

Viewing Orders

To view your orders you must login to your account.

Updating Account Information

If you opted to create an account with us, you can simply update your details, e.g. billing address, shipping address by logging into your account and editing your account details.